At SHOEXYOE, we take customer privacy seriously. This Privacy Policy explains how personal information is collected, used, and protected when you interact with our website or purchase our products.

1. Information Collection

We collect personal information that you voluntarily provide during checkout, account registration, or when contacting our support team. This includes your name, email address, phone number, billing and delivery address, and order-related information.
In addition, technical data such as IP address, browser type, and usage behavior may be collected automatically to help us maintain and improve our website.

2. Purpose of Data Use

Collected information is used to:

• Process and deliver orders accurately

• Communicate order confirmations and shipping updates

• Respond to customer inquiries and support requests

• Improve website functionality and customer experience

Marketing communications are sent only when users have given consent.

3. Information Disclosure

We only share customer information with essential third parties such as payment service providers, logistics partners, and system support services. These parties are obligated to keep data confidential. SHOEXYOE does not sell or trade personal data.

4. Data Protection Measures

We apply reasonable security practices to protect customer data. Payment transactions are handled by secure third-party gateways, and sensitive payment information is not stored on our servers.

5. Cookies

Cookies are used to support site performance and enhance usability. Users may disable cookies via browser settings if preferred.

6. Customer Rights

You may request to review, update, or delete your personal information by contacting info@shoexyoe.com.

PRIVACY POLICY